Bharat Sanchar Nigam Limited (BSNL) has announced a profit of ₹262 crore for the third quarter of this financial year, marking its first profit since 2007. The company credits this success to new ideas, expanding its network, cutting costs, and improving customer service.
A. Robert J. Ravi, the Chairman and Managing Director of BSNL, expressed happiness about the company’s performance. He said, “We are pleased with our financial performance this quarter, which shows our focus on innovation, customer satisfaction, and network expansion. We expect our revenue growth to exceed 20% by the end of the financial year.”
BSNL reported strong revenue growth in several areas. Revenue from mobile services increased by 15%, Fiber-to-the-Home (FTTH) services grew by 18%, and leased lines rose by 14% compared to the same quarter last year. The company has also managed to lower its finance costs and overall spending, reducing losses by over ₹1,800 crore compared to last year.
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Ravi highlighted some new services that have improved customer experience, such as National WiFi Roaming, BiTV – Free Entertainment for All Mobile Customers, and IFTV for All FTTH Customers. These innovations have helped build customer trust and strengthen BSNL’s position as a leading telecom provider in India.
Looking ahead, BSNL is optimistic about continued growth. The company plans to keep focusing on excellent service and preparing for 5G technology.
As BSNL continues to innovate and expand its services, it aims to strengthen its position in the competitive telecom market in India.
